Support Centre


If you need support using the website or would like to contact the council there are several ways of doing so.

Search the website

Our search facility will help you find the service area you require.


Search Tips

You can use our council search facility which is available at the top of every page to find what you're looking for. The search bar can help you find exactly what you're trying to search on our website.

Does it matter what search term I use?

Yes, You should always try to search for the exact phrase or term that you're looking for. For example, if you're trying to search for the housing benefits, and you search 'benefits' in the search box it would return many results which might not be relevant to you, but if you can be more specific and try 'housing benefits' our search engine will help you find a more relevant match.

Does upper case or lower case letters make any difference?

No, you can use either of them which will return the same result.

Contact us form

If you're unable to find what you're looking for on the website or if you have a specific enquiry then you can use our contact us form.

You'll also find phone numbers on our contact us form should you wish to speak to someone.

Complete our contact us form

Our A-Z

If you cannot find what you are looking for in our search facility, you can use our A-Z index to find the service you require.

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  • Planning
  • Bins & Recycling
  • Council Tax
  • Jobs
  • Housing
  • Parking & Streets
  • Report It
  • News
  • Pay
  • Benefits
  • Building Regulations
  • Burials & Cremations
  • Communities & Volunteering
  • County Council Services
  • Environmental Health
  • Events
  • Have Your Say
  • Healthy Living
  • Noise, Animals, Litter & Pollution
  • Parks & Play Areas
  • Sports & Leisure
  • Town Twinning
  • Voting & Elections
  • Winter