Our waste and recycling contract changed on 25 March, meaning different ways of working for the collections crews. This has resulted in delays and we apologise for any inconvenience this may have caused you. For the most up-to-date information on when your collection will be carried out please check our update page.
Each stage of the journey will give you an idea of what you can expect. It will also provide you with guidance on what actions you are required to complete and what key actions your manager is responsible for at the relevant stages.
