We have provided a comprehensive list of frequently asked questions about changes to the Park and Ride service.
The service offers an easy and cost effective way to travel for people who live, work or visit the borough Monday to Saturday.
The service costs £2.50 and allows one vehicle to be parked at either Willington Street or London Road Park and Ride sites with up to five passengers to travel on the bus.
Friday 1 June 2018
The service operates Monday to Saturday from 6.30am to 7pm.
The car parks are also open on Sundays from 6am to 11.59pm.
Payment to park can be made in the following ways:
Payment won't be taken on the bus. This allows us to reduce loading times during peak hours to provide a more timely and accurate service.
All payment must be completed in advance by using any one of our easy payment methods:
No discounted, concessionary or season ticket is available. A ticket to park must be purchased for £2.50.
It's free, however if you choose to opt for text receipts or reminder it'll cost 20p per service.
They are optional and can be turned off in the ‘Account’ tab of the app settings.
Our service is aimed at passengers who would ordinarily use their car to travel and park in the centre of town. Not passengers wishing to access the service on foot or by other means of transport.
Our aim is to help ease traffic congestion whilst providing a cost effective alternative to car use.
Alternative bus routes can be found by visiting the Arriva Bus website.
Senior bus passes can no longer be used on this service. The fee to park is £2.50 which includes travel by bus to Maidstone.
All pay units are fully Disability Discrimination Act 2005 compliant to increase accessibility. Blue Badge holders and English National Concessionary Travel Scheme pass holders will still have to pay for parking.
From the 1 June 2018 you won't be able to use a free bus pass on the service. If you wish to use it a car can be parked in the car park for £2.50. This fee includes travel to Maidstone for a driver and up to five passengers.
Yes. From the 1 June you will need to pay the fee of £2.50 to park. All of our pay units comply with the Disability Discrimination Act 2005. There is also an option to pay to park using a cashless method of payment.
If you cannot find what you are looking for in our search facility, you can use our A-Z index to find the service you require.