I Appendix - End of Year performance report 2015-16

2015/16 Licensing Partnership    

Performance Report

 

 

 

 


 

MAIDSTONE BOROUGH COUNCIL


 

 

Quarters

Annual

 

Description

Q1 2015/16

Q2 2015/16

Q3 2015/16

Q4 2015/16

2015/16

 

Value

Value

Value

Value

Value

Target

Status

Number of applications

Percentage of valid personal licences processed within two weeks

100%

100%

100%

100%

100%

95%

103/103

The percentage of valid temporary event notices processed within 72 hours

100%

100%

100%

100%

100%

90%

297/297

Percentage of applications for new and variation premises licences processed within two calendar months

100%

100%

100%

100%

100%

100%

40/40

Percentage of HC vehicle licences issued with 5 days

100%

100%

93.33%

100%

98.18%

90%

54/55

Percentage of PH vehicle licences issued within 5 days

98.15%

100%

98.18%

100.00%

99.12%

90%

226/228

Length of time from validation to issue of HC and dual driver licences (Percentage within 10 days)

100%

100%

100%

100%

100%

90%

71/71

Length of time from validation to issue of PH driver licence (Percentage issued within 10 days)

100%

98.21%

100%

100%

99.42%

90%

171/172

Percentage of PHO licences issued within 10 days

100%

100%

100%

100%

100%

90%

73/73

The number of taxi compliance checks completed (one per taxi vehicle)

61

61

71

57

250

180

70 over target

Premises licensing compliance visits

50

41

48

48

187

180

7 over target

Percentage of applications outstanding

2.78%

0%

2.88%

3.66%

2.23%

<10%

9/404


 

 

SEVENOAKS DISTRICT COUNCIL


 

 

Quarters

Annual

 

Description

Q1 2015/16

Q2 2015/16

Q3 2015/16

Q4 2015/16

2015/16

 

Value

Value

Value

Value

Value

Target

Status

Number of applications

The percentage of valid personal licences processed within 2 weeks

100%

100%

100%

100%

100%

95%

60/60

The percentage of valid temporary event notices processed within 72 hours

100%

100%

100%

100%

100%

95%

426/426

Percentage of all applications outstanding for more than one month

0%

0%

9.09%

1.56%

3.47%

<10%

10/288

Percentage of applications for new and variation of premises licences processed within 2 calendar months (from date of validation to issue date)

100%

100%

100%

100%

100%

95%

12/12

Length of time from validation to issue of HC vehicle licence - target 5 working days

100%

100%

100%

100%

100%

90%

226/226

Length of time from validation to issue of PH vehicle licence - target 5 working days

100%

96.77%

96.88%

100%

98.31%

90%

116/118

Percentage of Hackney Carriage driver licenses issued within 10 days of validation

100%

100%

100%

100%

100%

90%

87/87

Percentage of Private Hire driver licenses issued within 10 days of validations

100%

100%

100%

100%

100%

90%

43/43

Percentage of Private Hire Operator licenses issued within 10 days of validations

100%

100%

100%

100%

100%

90%

23/23

The number of taxi enforcement checks completed (one per taxi vehicle)

39

37

36

32

144

120

24 above target

Number of monthly premises licensing enforcement visits due that were undertaken

70

67

60

60

257

240

17 above target


 


 

TUNBRIDGE WELLS BOROUGH COUNCIL


 

 

Quarters

Annual

 

 

Description

Q1 2015/16

Q2 2015/16

Q3 2015/16

Q4 2015/16

2015/16

 

Value

Value

Value

Value

Value

Target

Status

Number of applications

Percentage of valid personal licences processed within two weeks

100%

100%

100%

100%

100%

95%

82/82

% of valid temporary event notices processed within 72 hours

99.16%

100%

100%

100%

99.73%

95%

376/377

% of applications for new and variation premises licences

100%

100%

100%

100%

100%

95%

29/29

% of HC vehicle licences issued with 10 days

100%

100%

100%

96.43%

99.34%

90%

151/152

% of PH vehicle licences issued within 10 days

100%

100%

98%

96.3%

98.86%

90%

173/175

% of dual driver licences issued within 10 days

100%

100%

97.3%

100%

99.36%

90%

156/157

% of PHO licences issued within 10 days

100%

100%

100%

100%

100%

90%

28/28

No. of taxi enforcement checks completed (one per taxi vehicle)

44

39

47

61

191

120

71 above target

Premises licensing enforcement visits

54

61

45

30

190

180

10 above target

% of applications outstanding

3.92%

2%

2.41%

0%

1.93%

<10%

5/259


 


 

LICENSING PARTNERSHIP


 

 

Quarters

Annual

 

Description

Q1 2015/16

Q2 2015/16

Q3 2015/16

Q4 2015/16

2015/16

 

Value

Value

Value

Value

Value

Target

Status

Number of applications

Valid Personal Licenses Processes within two weeks

100%

100%

100%

100%

100%

95%

245/245

Valid Temporary Event Notices Processed within 72 hours

99.74%

100%

100%

100%

99.91%

95%

1099/1100

Length of time to process an application from date of validation to issue date for new and variation of premises (not DPS)

100%

100%

100%

100%

100%

95%

79/79

Length of time from validation to issue of HC vehicle licence (MPI) - within 5 working days

100%

100%

99.04%

99.05%

99.53%

90%

420/422

Length of time from validation to issue of PH vehicle licence (MPI) - within 5 working days

99.21%

99.28%

97.81%

99.07%

98.84%

90%

511/517

Length of time from validation to issue of HC and dual driver licence (MPI) - within 10 working days

100%

100%

98.72%

100%

99.67%

90%

303/304

Length of time from validation to issue of PH driver licence (MPI) - within 10 working days

100%

98.46%

100%

100%

99.51%

95%

205/206

Length of time from validation to issue of PHO licence (MPI) - within 10 working days

100%

100%

100%

100%

100%

90%

124/124

Taxi Compliance checks completed (one per Taxi Vehicle)

144

137

154

150

585

420

165 above target

Premises compliance monthly visits

132

169

153

138

634

600

34 above target

Percentage of applications outstanding for more than one month

2.31%

0.55%

4.67%

2.05%

2.54%

<10%

25/985