Data Intelligence Officer introduced the report. It was explained that the camera used to calculate
“Footfall on the High Street” had been obscured during
construction works on the High Street.
This contributed to a lower performance for the Key Performance
Indicator (KPI) during Quarter 4. It
was stated that an automated counting system had been introduced at
the Museum. Consequently, the
“Footfall at the museum and Visitors Information
Centre” had been calculated more accurately for Quarter
4. It was estimated that the year-end
figure may have been 5000 higher had the automated system been
operational for the full year. Finally,
the “Number of users at the leisure centre” had
increased when compared to Quarter 3.
The Leisure Centre had hosted seven events during this period,
which contributed to the increased number of customers.
response to a question from the Committee, the Data Intelligence
Officer replied that “Footfall on the High Street” was
automatically calculated by a camera located on the HSBC
building. This measured footfall on the
pedestrianised area of Week Street.
RESOLVED:That the summary of performance for
Quarter 4 of 2018/19 for Key Performance Indicators (KPIs) be