Commercial Waste Solutions


We offer waste and recycling collections tailored to your business needs, regardless of size or industry. We collect from across the borough and offer a flexible and reliable service.

  • FREE bin loan
  • FREE paper and cardboard recycling collections included
  • FREE waste survey
  • Duty of Care paperwork provided
  • No hidden costs
  • No tie in
  • Local, flexible service
  • No VAT charged

We recycle all the paper and cardboard locally, and incinerate the waste to generate electricity, and none of it goes to landfill.

Get a quote

Prices

If you separate your paper and cardboard from your refuse you may find that you only need a smaller bin or less frequent collections. Our collection vehicles are split bodied which means they can collect refuse and recycling at the same time.

You can choose from weekly, fortnightly and in some cases daily collections to suit your business needs.

Collection TypePrice
Paper and Cardboard Recycling Free when you pay for a refuse collection
Refuse Sack Collection £2 per sack, £40 for a roll of 20 sacks 
240 Litre Refuse Bins £8 per collection when separating paper and cardboard or £9 for refuse collection only
1100 Litre Refuse Bins £20 per collection when separating paper and cardboard or £25 for refuse collection only

We also offer sacks, you can order them

Order Sacks

If you'd like to book a one off collection

Book a one off collection

How to pay

There are a number of ways to pay. For each you will need your account number starting with a number 6 and your invoice number starting with a number 2. You can pay by credit or debit card, and we accept Visa, Visa Debit and Mastercard.

Online Payment

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You can pay using our online payment system. You'll need to select Council Invoices from the list of options.

Pay Online

Phone Payment

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You can pay using our automated payment line on 01622 602544. You'll need to choose option 6.

Frequently asked questions

Why do I have to pay for my refuse to be collected when I'm already paying business rates?

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We calculate business rates on behalf of central government and the amount levied is based on the rateable value of the premises occupied. As different types of businesses could occupy the same amount of space but produce very different quantities or types of waste, it would be unreasonable to include charges for its collection, treatment or disposal within this.

I only have a very small business so why can’t I take my rubbish home and put it in my domestic bin?

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All businesses have a legal duty of care under Part II of the Environmental Protection Act 1990, (anyone who produces, imports, keeps or stores, transports, treats or disposes of waste has a duty to take all reasonable steps to keep it safe. This means that any waste produced by your business is regulated by law. Duty of Care applies to all businesses to engage the services of a licensed waste carrier for your business and to be able to provide waste transfer notes to this effect). Commercial waste cannot be disposed of through domestic collections or civic amenity sites such as Tovil. Businesses failing to comply with the legislation can face prosecution.

Commercial Waste Solutions provides a very cost effective service for small businesses from £1.80 per sack.

How do I set up a waste collection contract for my business?

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Simply contact Commercial Waste Solutions on 01622 602666 or email commercialwastesolutions@maidstone.gov.ukwe will discuss your requirements and arrange a visit, if you are happy with our proposals the contract can be signed by an authorised person within your company. The bins can be delivered within 5 days and collections can commence as soon as you are ready. We usually arrange collections weekly or fortnightly, but can be daily if necessary in some areas.

How long is the contract?

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We don’t tie you into long contracts, just 28 days notice if you wanted to leave us for any reason.

Do I have to pay for my bins?

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Commercial Waste bins are loaned free of charge.

Is there any types of waste I should not put in my bin?

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Yes, in line with most waste contractors we can't accept;

  • Liquids like paint and chemicals
  • Bulky items
  • Clinical waste
  • Hazardous items including asbestos, plasterboard, gas bottles, toxic, flammable, corrosive or explosive items
  • Waste that is likely to be a health and safety hazard.

Duty of care

Commercial waste cannot be disposed of through domestic collections or civic community sites such as Tovil Recycling Centre.

As a business, regardless of size, you have a duty of care for all of your waste.

Every business has a legal responsibility when it comes to disposing of commercial waste, even after it has left the premises, until it is properly disposed of. Under Part 11 of the Environmental Protection Act 1990, anyone who imports, keeps, stores, transports, treats or disposes of waste, has a duty to take all reasonable steps to keep it safe. This means that any waste produced by your business is regulated by law.

There are some simple steps to follow to make sure you get this right:

  • Know what waste you are producing – think about what you can recycle.
  • Find the right waste contractor – are they legal, reliable, flexible?
  • Check your waste contractors credentials – ask to see their waste certificate.
  • Get the right paperwork and keep hold of it – always get a copy of the waste transfer note from the person who takes your waste away.

Testimonials from customers

I would like to compliment all the staff - office, sales and drivers - of the Commercial Waste Department for the excellent service they provide. At all times they are polite and courteous, provide an excellent and it's also value for money service.
-Peter Simpson, Simpson's Sounds Ltd
In the last year of using Maidstone's Commercial Waste Solutions we've found them to be a consistently reliable, professional and courteous company that I wouldn't hesitate to recommend to other businesses.
-Oliver Whitebread, King Street Costa Coffee
Maidstone Borough Council provides an efficient and cost effective commercial waste service that exceeds that of any provided by the private sector. I thoroughly recommend that any busineess, large or small contact them and consider packages for waste collection they offer. Our business has achieved both cost savings and an improved service level since using this service, as have many others that I have recommended it to.
-David Savory, The Style & Winch

Image of Truck Loading Bins

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