Benefits evidence and document upload
If you're submitting a new claim, providing additional information, or have been asked to complete a review you will need to upload your documents.
New claims
You will need to provide the following for new claims. If you have a partner who lives with you, you will need to provide their documents as well.
- ID - for example, a passport or driving licence
- National Insurance number
- capital, savings and investments, including all bank and building society current and savings accounts
- earnings of everyone living with you, including your partner and anyone else over 18
- any other income
- benefits, allowances or pensions
- proof of rent (tenancy agreement)
- if you are self-employed, you will need to complete our earnings form.
We need to receive the documents within one month of you making the claim. If you’re having problems getting your evidence, let us know and we can help.
Benefit reviews
You can either include the supporting documents as part of your review or within 21 days of completing it. If you do not provide the documents, it will affect your claim. You can find out more about what we might need on our webpage.
Other documents
You might need to send us other documents, for example, an authority to discuss form or if there has been a change in circumstances. You can send these over using our form.
What happens next
We will review the information you have sent us and aim to get back to you in two weeks.