Support for vulnerable people


Find local support

You can find local support groups on our support groups page.

Request support

Maidstone Borough Council has created a Community Support Hub to provide a coordinated response to help provide and deliver essentials to people across the borough who are most in need.

If you or someone you know needs support as a result of coronavirus, for example someone living alone and self isolating without help from friends or family you can request support.

You can register yourself or for someone else. Community support includes:

  • Help with food
  • Help collecting shopping
  • Help collecting medicine
  • Support with loneliness

We aim to assess and support your needs as soon as possible and will deal with urgent requests first.

The service is open Monday to Friday between 8.30am and 5pm.

Personal details will be safely shared with our community partners, which includes registered volunteers.

Those who need support can call Freephone 0300 303 1650 or can register for help below

We have had a huge volume of requests for support, at the moment we have to prioritise the most vulnerable. If you need help, the first thing to try is a family member, friend or trusted neighbour. Or, if you have a charity you already work with, contact them.

If neither of these work for you please continue.

Register now

'Volunteer card'

Asda and Marks & Spencer have launched volunteer shopping cards to enable the elderly, vulnerable and those self-isolating to have their shopping collected by volunteers safely and securely.

Read the full article about the 'volunteer card' on the Independent.

Domestic abuse

If you or someone else is suffering from domestic abuse please visit our Domestic Abuse page for advice and more information.

For information on who to contact view the following link: Whoever you are, social isolation is not an excuse for domestic abuse.

There are helplines available if you would rather speak to someone:

Housing helplines

The are helplines available if you have need help with housing: