maidstone.gov.uk

Noise


Noise

Noise problems we can deal with:

  • Noise in the home including amplified music and DIY
  • Industrial and commercial noise
  • Agricultural noise
  • Barking dogs
  • Leisure activities. For example clay pigeon shoots, concerts, motor events, model aircraft
  • Stationary vehicles, equipment and machinery in the street
  • Intruder alarms or vehicle alarms
  • Construction sites and demolition work

Noise problems we can’t deal with:

If you're experiencing problems you can deal with these issues by going to the Maidstone Mediation Services website, the Citizens Advice Bureau website or by seeking legal advice.

Useful documents

Neighbours

Neighbour noise can have a huge impact on people’s lives.

Before reporting a noise problem try to:

  • Build a relationship with your neighbour
  • Have a quiet word with your neighbour about the problem
  • If you need to, have another word and explain the impact it is having on you and your family
  • Use the Maidstone Mediation Services website or call 01622 692843
  • If they live in a rented or housing association property contact your neighbour’s landlord to talk about the issues

If you have tried the appropriate steps above and they haven't worked you can report a noise problem to us.

Report a Noise Problem

You can also fill in our ‘Reporting Noise Sheet’. This will help us understand the problem. You will need to do this over a period of two to four weeks. You will see on the right-hand side some examples of the way we need you to fill in the sheet. Once you have done this, email it to communityprotection@maidstone.gov.uk

If the information provided indicates a possible nuisance we will attempt to get further evidence that involves independent witnessing by an officer or installing a noise recorder in your property. This may result in your neighbour being served a notice or being prosecuted at Maidstone Magistrates’ Court.

You can also take your own private action by contacting a solicitor.

Commercial

Commercial noise can be from nightclubs, pubs and businesses and is dealt with in a similar way to neighbour noise.

Before reporting a noise problem you should try and speak with the business first to explain the issue. More often than not, this will solve the problem straight away. If it doesn’t you can report the noise to us and we can investigate.

Report a Noise Problem

Developers

Noise should be considered by developers when submitting planning applications. Please see the Planning pages for advice.

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