Digital Maidstone

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Site Information and Terms & Conditions

 

Site Information  |  Terms and Conditions  |  Link to us  |  Disclaimer  |  Customer Care Policy

 

Site Information

 

See also our Freedom Of Information web pages

 

Site Recommendations

 

Digital Maidstone looks best viewed using 800x600 or higher resolution with a version 4 browser (Internet Explorer 4, Netscape 4 and above) however every effort shall be made to ensure that it is compatible with other browsers and screen reader / accessibility programs. We aim to ensure that the site is accessible to all users where this is not the case please

 

Accessibility Disclaimer

 

Our aim is to ensure that our content managed portions of our website meet the highest standard of accessibility (AAA)** as set out by the Website Accessibility Initiative. Naturally, as with any large site, we may miss pages.  If you do find pages that are not accessible,

*Interactive maps are not yet fully compliant to the Accessibility AA standards.

** AAA has been acheived according to Bobby Watchfire's machine testing.  As our site still uses some layout tables, we fail on 4 minor violations according to WAI.  these will be fixed at the next re-design.

 

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Terms & Conditions

 

Digital Maidstone is a local government website owned and managed by the Maidstone Borough Council, henceforth referred to as 'We'. In entering our site you the user ('You') are accepting our Terms and Conditions..

 

Re-use of Public Sector Information

 

Information about reusing our information can be found by following the link below.  For some things, you may need to apply for a licence.

 

Using Digital Maidstone

 

Digital Maidstone is maintained for your personal use and viewing. Access and use by you of Digital Maidstone constitutes acceptance by you of these Terms and Conditions which take effect from the date of first use.

 

Intellectual property

 

The names, images and logos identifying Digital Maidstone, government departments, third parties and their information, products and services are proprietary marks of Digital Maidstone, Maidstone Borough Council, the government departments and/or third parties.


Copying or use of the Digital Maidstone logo, government logos and/or any other third party logos accessed via Digital Maidstone is not permitted without prior approval from the relevant copyright owner.

 

Logos

 

Copying or use of the Digital Maidstone logo, government logos and/or other third party logos accessed via Digital Maidstone is not permitted without prior approval from the copyright owner. Requests for permission to use the Digital Maidstone logo should be directed to: 


Tell us how and why you wish to use our logos. Please include your contact details as follows:
name, address, telephone number, fax number (if applicable) and e-mail.

 

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Linking

 

To us at Digital Maidstone

 

You do not have to ask permission to link directly to pages hosted on this site and we actively encourage you to do so. We would prefer you to inform us by email if you do, tell us the address and nature of the page that will be linking to the site. Please email us at

We do not object to you linking directly to the information that is hosted on our site. However, we do not permit our pages to be loaded into frames on your site. Digital Maidstone pages must load into the user's entire window and no advertising should be shown. In addition where linking to a specific page a link to our home page and where possible a notice to state that the link will take them to content on our site.

 

From us at Digital Maidstone

 

It is our general policy to obtain permission to link to other websites when we can find contact details. We are not responsible for the content or reliability of the linked websites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.


Virus protection

 

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet.


We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from the Digital Maidstone website.

 

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Disclaimer

 

The information contained on this website is provided by Maidstone Borough Council and whilst every effort is made to keep the information complete, we make no guarantees, express or implied, about the accuracy or reliability of any information contained on the website.  Any reliance you place on such information is therefore strictly at your own risk.

 

In no event will Maidstone Borough Council be liable for any injury, loss or damage arising out of or in connection with the use of this website.

 

Through this website you are able to link to other websites.  These links are provided for your own convenience.  Maidstone Borough Council has no control over the content of those sites. The inclusion of any links does not necessarily imply an endorsement of the views or information expressed within them and is unable to grant permission to use the material found on such sites.

 

Every effort is made to keep the website accessible. However, Maidstone Borough Council takes no responsibility for the website being temporarily unavailable due to technical issues beyond our control.

 

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Customer Care

 

For information on our Customer Care Policy, please read and/or download our Customer Care Policy document.

 

Visit the Local Governments Ombudsmen's website: http://www.lgo.org.uk/.

 

What do they do?

They investigate complaints about most council matters including housing, planning, education and social services.

It is an independent, impartial and free service. The Ombudsmen can investigate complaints about how the council has done something.

 

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