Housing allocations - information and advice
Choiced Based Lettings
We have joined forces with other Kent authorities to bring
choice based lettings to Kent. This will offer customers more
choice about where they want to live. Due to the nature of the
bidding system, customers will now have the opportunity to express
interest in properties suitable for them.
Home through Choice Based Lettings
All social landlords participating in CBL are
committed to advertising their properties via the Homechoice website. The
website is updated fortnightly and properties can be viewed on a
Friday each fortnight.
There is also a magazine published which is
free and is published fortnightly every Monday. The magazine can be
picked up at various places including the Maidstone Gateway,
Golding Homes Offices and libraries.
Once an applicant has viewed available
properties, a bid for up to three properties can be placed per
fortnightly advertising cycle. The bid must be placed before the
closing date. The closing date for each bidding round can be found
on the website or the magazine.
Properties advertised through the
website/magazine will include details of:
- Location including name of the road
- Local facilities ie shop, school, bus
- Type of property including who the landlord
- Number of bedrooms and number of people
suitable for the property
- Any adaptations for people with mobility
- Services provided ( Scheme Manager)
- Heating type
- Rent for the property and where applicable an
estimate of the service charge
- Any criteria for letting the property
Bids for properties can be made on Kent
Homechoice website by completing a coupon per edition;
text from your mobile phone, by telephone or by contacting our
Customer Services Advisor on 01622 602000. The applicant will
be able to bid from 9am to 12 noon the following Monday. The bids
must reach Locata by 12 noon to be considered. The applicant can
bid on the web from the previous Friday.
Information is also available through the
Homechoice website, magazine and the Homechoice Scheme Users Guide
booklet, explaining the variety of ways in which a bid can be
placed for a property.
Once a bid has been placed, the council or the
landlord will consider the bids placed for each property
advertised. A list in priority order is produced of those
applicants who are eligible to apply for each property.
When bids are considered for properties,
priority will be given to bids from people with the highest points.
If people with the same level of points bid for a property,
priority will be given to the applicant who has been registered the
If an applicant’s name appears at the top of
the priority list, the council or the landlord will check the
applicant’s circumstances to make sure the applicant is still
eligible for an offer. If an applicant refuses an offer, the next
person on the priority list will be invited to view the property.
Applicants’ are not penalised for refusing properties (some
exception apply, for example if an applicant has been
accepted as homeless, which is detailed in this policy) they have
chosen. However checks about an applicants housing need might be
made if several properties have been refused.
In many circumstances more then one person may
be invited to view the property at the same time. This will help
with the letting process, although the property is still offered to
the member with the highest points that attends the viewing.
The applicant may also be asked by the
RSL/Golding Homes to bring proof of identity documents to the
viewing or sign up interview so that the applicant’s identify can
All properties let are listed in future
edition of the Homechoice magazine. Members will be told how many
people bid for each property, as well as the points and
registration date of the successful bidder. This will help to see
how long the successful bidders have been waiting.
If an applicant has any queries about applying
for properties, fully trained Customer Service Advisors and
voluntary agencies will be available to support the applicant. If
the applicant is a transfer applicant please speak to your