Parking Permits

Permit holders are not guaranteed a particular space as any vehicle displaying a valid permit may park within the relevant zone.

Blue badge holders may park in residents bays for as long as they need to, while their badge is displayed.

We do not offer refunds for unused or partially used permits.

You can find out if you're in a parking zone by using our postcode search.

We'll aim to deliver your permit(s) by post within four to five working days. The permit(s) is valid for a year.

Vehicle permit

A vehicle permit is allocated to a specific vehicle registered to your address. Vehicles exceeding 3500kg are not eligible for a residents parking permit.

You can apply for up to two vehicle permits depending on your permit zone.

To check your vehicle is registered to your address, we'll ask for one of the following:

• your car insurance schedule
• your vehicle registration document (V5C)
• a headed letter from your employer
• a signed hire or lease agreement

Visitors permit

Visitor permits are not allocated to an individual vehicle so you'll need to make sure a valid permit is clearly displayed at all times.

You can only apply for one visitors permit. If you live in a bedsit you can only have one vehicle permit.

Prices

Prices for our vehicle or visitors permits are below.

Apply for a new permit

If you do not have a permit or your permit is out of date you'll need to apply for a new one.

Apply for a new permit

Need another permit?

If you already have a visitor permit you cannot apply for another one.

Get another permit

Changed your vehicle?

If you change your vehicle before your current permit expires, you'll need to update your current permit details and send us new proof of ownership.

Change your vehicle details

Renew your permit(s)

Renew your permit

Replace your permit

You can replace your lost, stolen or destroyed parking permit providing the permit details have not changed.

Replace your permit

Season tickets can be used in our Mote Road Short Stay car park, as well as all our Long Stay car parks, except for Sandling Road. You can find a map of our car parks here.

Cost

Apply

You can apply for a season ticket below. You need to apply at least 5 days before you want the permit to start. Once you've applied, we'll post your permit to you, and you should get it within 3 working days.

Apply for a season ticket

Changing your permit

If you change your vehicle and want to update your permit, you'll need to cancel your permit and apply for a new one. We will issue a refund for the amount of time left on the existing permit, minus a £30 admin fee.

Apply for a refund

Refunds

If you lose your permit, change your vehicle or don't want your permit any more, you may be able to get a refund for the time left on your permit.

You can only apply for a refund if you've had the permit for more than 3 months. If you are eligible for a refund, it will be paid to the account that purchased the permit.

We charge an admin fee of £30 for issuing refunds.

Apply for a refund

Off Peak Season tickets can be used in any of our Long or Short Stay car parks between 5pm and 8am, 7 days a week. You can find a map of our car parks here.

Each permit costs £180 and lasts for 12 months.

Applying

You can apply for an Off Peak Season Ticket below. You need to apply at least 5 days before you want the permit to start. Once you've applied, we'll post your permit to you, and you should get it within 3 working days.

Once you've applied, we'll post your permit to you, and you should get it within 3 working days.

Apply for an off peak season ticket

Changing your permit

If you change your vehicle and want to update your permit, you'll need to cancel your permit and apply for a new one. We will issue a refund for the amount of time left on the existing permit, minus a £30 admin fee.

Apply for a refund

Refunds

If you lose your permit, change your vehicle or don't want your permit any more, you may be able to get a refund for the time left on your permit.

You can only apply for a refund if you've had the permit for more than 3 months. If you are eligible for a refund, it will be paid to the account that purchased the permit.

We charge an admin fee of £30 for issuing refunds.

Apply for a refund

Businesses in a permit zone may apply for up to two permits each year. This is two permits per business, not per business premises.

Business permits can only be used:

• by vehicles weighing under 3.5 tonnes
• by the vehicle on the permit
• in residents bays on roads within your zone

Business permits cannot be used:

• by vehicles weighing over 3.5 tonnes
• in disabled bays
• in our on-street pay and display parking bays or
• on single or double yellow lines

Cost

• £100 for one permit and
• £200 for two permits

Apply

You apply for your business permit(s) using our online form.

Apply for a business permit

Change or Replace

You can change or replace your business permit using our online form and this will cost £10.

Change or replace a business permit

Renew

If your permit has expired or is due to run out, you'll need to apply for a new one 10 days before it expires.

Apply for a business permit

Mote Park Permits are only available to residents of Maidstone. There's a limit of one permit per property. If you'd like to apply for a permit, you'll need to do so five days before you'd like the permit to start.

Cost

They cost £40 a year (£33.33 and £6.67 VAT)

We do not offer part year refunds

Apply for a Mote Park season ticket

Mote Park Permits are only available to residents of Maidstone. There's a limit of one permit per property. If you'd like to apply for a permit, you'll need to do so five days before you'd like the permit to start.

Cost

They cost £50 a year (£41.67 + £8.33 VAT).

We do not offer part year refunds

Apply for a Cobtree Manor season ticket

Residents in a permit zone, who have visits from a carer will need to apply for a carers’ permit.

Residents need to supply proof they are in receipt of Attendance Allowance by providing an award letter confirming entitlement.

Cost

There are two types of carers permit applications:

• an individual carer which is free of charge or
• a registered organisation who can apply for up to five carers’ permits. Each permit costs £20.

Apply as an organisation

To apply email us.

Apply as an individual

You can apply by downloading and completing an application form.

Apply for a Carers Permit - Individual

A school permit allows parents of children who go to East Borough Primary School to park in Sittingbourne Road Car Park for 15 minutes at the beginning and end of each school day during term time.

To apply for the permit or for more information call East Borough Primary School on 01622 754633.

The permit will be considered invalid if the Civil Enforcement Officer patrolling the car park is subjected to abuse from the driver or their passengers, requiring payment to be made if continued use of the car park is required.

Contractor permits are available for those who need to work at a property which is in a permit zone. They are issued by our parking enforcement contractors APCOA.

To apply please email admin.maidstone@apcoa.com or call 01622 751457.