Report Street Problems

If you have a problem with a street in your area, tell us using one of the forms below.

Note on 'dog bone' markings: Kent County Council don't place double yellow lines or other restrictions on the highway for access to private driveways. If there's something stopping you from exiting your driveway you should report it to the Police by calling 101.

Fly-Tipping

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Fly-tipping is the illegal dumping of waste.

If you need to get rid of your waste you can take it to Tovil Recycling Centre.

The council, Environment Agency (EA) and the Police can prosecute anyone caught fly-tipping. The fines can be up to £50,000 or a six month prison sentence. The police can also seize vehicles involved in fly-tipping.

Report Fly-Tipping

Litter

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We provide a clean and tidy borough for everyone to enjoy by:

  • Cleaning the town centre by 9am every morning and to retain a response cleansing team in retail trading hours.
  • Emptying the town centre litter bins as necessary on an ongoing basis.
  • Inspecting every footway of the town bus routes every week and mobilise a litter pick when necessary.
  • Making sure that the town bus routes do not fall below an acceptable level of cleanliness.
  • Inspecting all residential streets in urban areas and villages on a five week cycle and carry out all necessary cleansing work.
  • Inspecting and cleaning all shopping parades which we are responsible for, when required.
  • Responding to reported fly-tipping and litter incidents within one working day.
  • Opening and closing the council's toilets at the times advertised.
  • Cleaning the council's toilets every day.

Help us by reporting any problems

Report a litter problem

Abandoned Vehicles

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If you think there is an abandoned vehicle in your area, please report it to us.

Report an Abandoned Vehicle

Dead Animals

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We can clean up dead animals on the streets. If you have seen one in your area, please report it to us.

Report a dead animal

Dog Mess

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If you have seen a dog mess in your area, please report it to us.

Report dog mess

Graffiti

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If you have seen an illegal graffiti in your area, please report it to us.

Report graffiti

Damaged Bus Shelter

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If you need to report a damaged bus stop or shelter call 01622 602162.

The location of bus stops on the pavements and the maintenance of bus stop poles and flags are the responsibility of Kent Highways Services.

Damaged or Missing Street Sign

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If you need to report a damaged or missing street sign call 01622 602162.

Highway signs are the responsibility of Kent Highways Services.

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