HSE Stress Survey – April 2018
MBC Action Plan
Area |
Actions |
Responsibility |
Timescale |
Work load |
Identify and train a representative from the customer facing teams to act as ‘supervision support’ for their teams. |
Manager/L&D |
By Dec 2019 |
Work load |
Continue with resilience/stress offer. · All managers to attend manager resilience training · Identify and train Mental Health First Aiders including Time to Change champions · Promotion of EAP service · Create a Wellbeing site which clearly sign posts all the available support for staff through the council |
HR/L&D |
2018/2019 year |
Workload |
Managers to obtain better understanding of broader impacts of high workloads and excessive work hours across different groups of staff. Promote opportunities that are available to support work-life balance. |
Manager/HR |
Throughout 2018/2019 |
Change |
All managers that are implementing change must meet a HR Officer to go through the Change Toolkit and develop an action plan. This should include how they will support the staff through the change as part of the action plan. |
Manager/HOS |
Ongoing |
Change |
Managers should include in their action plans how they will support and develop their teams post implementation e.g. new skills/team building. |
Manager |
Ongoing |
Change |
Managers to plan early on the change they are planning to take forward to allow informal consultation to take place before formal consultation commences. |
Manager |
Ongoing |
Respect |
Team talk on how to challenge unacceptable language within the workplace including how to report any harassment/bullying issues. |
L&D/HR |
Sept/Oct 2018 |
Respect |
Encourage group leaders to have an understanding of what is reasonable behaviour under the Officer and Member code and to discuss the role of Officers and elected Members. |
CE |
Sept 2018 |
Respect |
Managers to discuss with HOS/Director if they feel or a member of staff feels that a Councilor has acted outside the Code of Conduct. Directors should follow this up as appropriate. |
CEO/Director/HOS |
Ongoing |
Overall |
Team talk to communicate corporate action plan and identify actions at team level. |
L&D |
June/July 2018 |