UCL Council – 4 October 2011

HSE Stress Survey – April 2018

MBC Action Plan

 

Area

Actions

Responsibility

Timescale

Work load

Identify and train a representative from the customer facing teams to act as ‘supervision support’ for their teams.

Manager/L&D

By Dec 2019

Work load

Continue with resilience/stress offer.

·       All managers to attend manager resilience training

·       Identify and train Mental Health First Aiders including Time to Change champions

·       Promotion of EAP service

·       Create a Wellbeing site which clearly sign posts all the available support for staff through the council

HR/L&D

2018/2019 year

Workload

Managers to obtain better understanding of broader impacts of high workloads and excessive work hours across different groups of staff.

Promote opportunities that are available to support work-life balance.

Manager/HR

Throughout 2018/2019

Change

All managers that are implementing change must meet a HR Officer to go through the Change Toolkit and develop an action plan.  This should include how they will support the staff through the change as part of the action plan.

Manager/HOS

Ongoing

Change

Managers should include in their action plans how they will support and develop their teams post implementation e.g. new skills/team building.

Manager

Ongoing

Change

Managers to plan early on the change they are planning to take forward to allow informal consultation to take place before formal consultation commences.

Manager

Ongoing

Respect

Team talk on how to challenge unacceptable language within the workplace including how to report any harassment/bullying issues.

L&D/HR

Sept/Oct 2018

Respect

Encourage group leaders to have an understanding of what is reasonable behaviour under the Officer and Member code and to discuss the role of Officers and elected Members.

CE

Sept 2018

Respect

Managers to discuss with HOS/Director if they feel or a member of staff feels that a Councilor has acted outside the Code of Conduct.  Directors should follow this up as appropriate.

CEO/Director/HOS

Ongoing

Overall

Team talk to communicate corporate action plan and identify actions at team level.

L&D

June/July 2018