Objective |
Actions |
Responsible officer |
How will we know that this done? |
To be delivered by: |
As a Community Leader: We will engage with residents in an open and meaningful way. |
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Increase understanding of Maidstone’s residents through analysis of demographic information. |
Provide ward level analysis of demographic information from annual Resident’s Survey to Ward Councillors. |
Policy and Information team – Data Intelligence Officer |
· Report to be produced for every ward member following annual Resident’s Survey |
November 2017 |
Provide a consistent approach to providing information to residents in alternative formats across the authority |
An audit review to be undertaken on information provided in alternative front facing services
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Policy and Information team - Equalities and Corporate Policy Officer |
· A clear process and procedure used consistently across the authority and monitored. |
October 2017 |
Embed the principles of good consultation and engagement (as set out in the Communications and Engagement Strategy). |
New Consultation toolkit and guidelines to be developed |
Policy and Information team - Data Intelligence Officer & Equalities and Corporate Policy Officer |
· Improvement in standard and consistency of consultation.
· Wider engagement with hard to reach groups demonstrated by responses received. |
December 2017 |
Demonstrate effective engagement with the community and voluntary sector, providing evidence of involvement in the Council’s decision-making process.
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Creating a single point of contact for the organisation for all community groups and forums to ensure forward planning and coordination.
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Policy and Information team - Equalities and Corporate Policy Officer & Data Intelligence Officer |
· Increased number of consultation responses from hard to reach groups per public consultation
· Ensure consistent engagement with changes in Council policy
· Consistent message being directed across the authority
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September 2017 |
As a Service Provider: We will ensure our services are inclusive, accessible and support residents and customers. |
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Review Equalities data collected to ensure personal information is handled correctly, in line with General Data Protection Regulations (GDPR). |
To complete an annual equality data audit with Service Managers.
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Policy and Information team - Equalities and Corporate Policy Officer & Data Intelligence Officer
Unit Managers |
· Provide an Equalities data audit record, reported to Committee in the Annual Equalities Update Report. · Improved use of Equalities data as an evidence base, where held appropriately.
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Review by March 2018 |
Raise standard of Equalities Impact Assessments (EqIAs) |
· Review of EqIAs paperwork
· Undertake training with Managers and Key officers that complete EqIAs
· Monitor Committees work programmes to identify where EqIAs should be included.
· Provide challenge and support to officers where gaps are identified.
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Policy and Information team - Equalities and Corporate Policy Officer |
· Engagement with Policy and Information Team at earliest opportunity
· Well thought out and prepared documents
All reports to have clearly considered equalities implications · All EqIAs to be published on the website.
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September 2018 |
Provide a consistent approach to contract management across the services. |
· Review Commissioning and Procurement Strategy · Evaluate commission and procurement processes and procedures · Review existing contracts |
Procurement
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· Ensuring all contracts managed are compliant with the Council’s values, in line with the Public Sector Equality Duty. |
Review by March 2018 |
As an Employer: To have a workforce that feels valued and respected.
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Integrate Equalities into Service Planning process.
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· Equalities to form part of Service Planning Requirements
· EqIA requirements submitted to Policy and Information team and timetabled for the year ahead.
· Presentation to staff forum/unit managers on annual basis in line with service planning timetable
· NETconsent to deliver Equality Policy to All Staff. Mandatory to read and accept. |
Policy and Information team
All staff
|
· Increase in the number and quality of EqIA’s completed. · Increased understanding of equalities impact on decision making · NETconsent reporting and testing functionality used to ensure all staff have read and understood the policy |
September 2018 |
To deliver annual Equalities training to all elected members as part of ongoing professional development |
· Equalities Training to be included in the Member Development Programme |
Democratic Services & Policy and Information |
· Members demonstrating an understanding of the implications and importance of providing a sound evidence base as part of Equalities Impact Assessments in determining changes to or reviews of Policy decisions. |
May 2018 |
To ensure newly elected members are offered appropriate support to be effective in their role |
· At new member induction session (and on a rolling annual basis) provide a form to request reports, minutes and communications in alternative formats such as large print. |
Democratic Services |
· Completed forms retuned to Democratic Services
· Take-up of support
· Improved understanding of elected members and their needs and requirements within Democratic Services team
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May 2018 |
To develop and support member engagement with hard to reach groups in the community. |
· Signpost members to appropriate bodies, forums and groups within the community |
Democratic Services & Policy and Information |
· Improved engagement and understanding of hard to reach groups in Maidstone. |
May 2018 |