• Economy – careful use of resources to save expense, time or effort
  • Efficiency – delivering the same level of service for less cost, time or effort
  • Effectiveness – delivering a better service or getting an increased return for the same amount of expense, time or effort
  • Equity – the extent to which services are available to and reach all people that they are intended to – spending fairly. Some people may receive differing levels of service for reasons other than differences in their levels of need