Household waste - rubbish collections

The council provides a fortnightly domestic rubbish collection, we give the majority of households a wheelie bin. Properties not suitable for a wheelie bin, have a black sack collection and are able to use black boxes for recycling.

The standard size grey wheelie bin for rubbish is 190 litres and for recycling a green 240 litre bin. A larger grey 240 litre waste bin is available for exceptionally large families, along with a larger 360 litre green recycling bin.

Please put your rubbish and recycling out on the correct day by 7am (6am Christmas & New Year). If your bin has not been collected on the due date please let us know within 2 working days and we will return to empty it.

Please leave it at the edge of your property where it is clearly visible from the road. Separate arrangements have been made for flats and communal bins.

For more information about household waste collections please follow this link

Collection schedule

Find out what day your refuse collection is scheduled by entering your postcode below:

Missed collections

If your bin was presented by 7am on the day of your collection, but not emptied, you can report a missed collection by using the missed bin collection form. You must report the missed collection within two working days. 

Bank Holiday Collections

We collect on all Bank Holidays except Christmas and New Year

We promise to:

• Deliver 78 black rubbish sacks annually to your home, if you do not have a wheelie bin.
• Collect your household rubbish on the same day every week (except over Christmas and New Year)
• Collect your mixed recycling and garden waste once a fortnight.
• Collect your non recyclable refuse every other week.
• Collect your food waste weekly.
• Publish details of your refuse/recycling collection service.
• Publish details of your collection service over Christmas and New Year
• Return your wheelie bin and recycling boxes to your property in a place where it does not obstruct access by people or vehicles.
• Collect your missed rubbish or recycling collection by the end of the next working day.
• Provide you with a new or replacement wheelie bin/recycling boxes within 7/10 working days of notification (stock allowing). 
• Be tidy and clear up any spillages.

How you can help us:

• Leave your rubbish and recycling at the boundary of your property, next to the pavement.
• Make sure that all your rubbish is inside your wheelie bin. The lid must be closed. Additional rubbish on top or by the side of your wheelie bin will not be collected.
• In the unlikely event of a missed collection, please call 01622 602600.
• Please do not overload your wheelie bin or sacks. Your rubbish will not be collected if it is too heavy.