Performance

Our Vision and Priorities

We share the vision for Maidstone taken from the Sustainable Community Strategy (SCS).

"We want Maidstone Borough to be a vibrant, prosperous 21st century urban and rural community at the heart of Kent, where its distinctive character is enhanced to create a safe, healthy, excellent environment with high quality education and employment where all people can realise their aspirations."

To support this vision and ensure the objectives for Maidstone are delivered the Council has identified three priorities each delivering two outcomes:

1. For Maidstone to have a growing economy

Outcomes by 2015:

A transport network that supports the local economy.
A growing economy with rising employment , catering for a range of skill sets to meet the demands of the local economy.

2. For Maidstone to be a decent place to live

Outcomes by 2015:

Decent, affordable housing in the right places across a range of tenures.
Continues to be a clean and attractive environment for people who live in and visit the Borough.

3. Corporate and Customer Excellence

Outcomes by 2015:

Residents are not disadvantaged because of where they live or who they are, vulnerable people are assisted and the level of deprivation is reduced.
The Council will continue to have value for money services that residents are satisfied with.

Maidstone Borough Council will always STRIVE to deliver services in accordance with these values:

Superb customer service
Teamwork
Responsibility for delivering on our promises
Integrity and high standards of corporate governance
Value for money and efficiency
Equality within a diverse organisation.

Maidstone Borough Council's strategic priorities and core values are set out in detail in our Strategic plan 2011-15. The business planning section has more information on the Strategic Plan and other key plans and strategies.

Business planning

Good business planning ensures that services are continually reviewed and improved and that they are delivered efficiently and effectively.

Performance results

Comparing the Council’s performance to other organisations enables us to identify best practice and also areas for improvement.