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Discretionary housing payments

 

Discretionary housing payments are additional payments to people who receive Housing and/or Council Tax Benefit who appear to need further help with their rent and/or Council Tax payments. 

 

Discretionary housing payments are not intended to be long term ongoing payments; they are awarded on a short term basis.

 

How to apply

Please contact 01622 602557 to request a form or download the it from our Supporting Document List. Once the form is completed please return the it to the Benefits section along with your supporting evidence.

 

How is it assessed?

We will look at your claim to see if we can make a payment. We look at each case individually based on each person's circumstances, income and capital. We will write to you to tell you whether or not your claim has been successful.

 

We will tell you how much you will get and how long it will last for. We can only make the payment for a set period, but you can reapply when the payment stops.

 

Change of circumstances

You must tell us about anything that might affect your entitlement to discretionary housing payments. You should do this within 1 month of the change taking place.

 

Appealing

If you're not satisfied with our decision or how we explain our decision, you can appeal. You must appeal in writing.

 

Send your appeal to us (our address is on your benefit letters). You must do this within one month of the decision you are appealing against.




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