Housing benefit - appeals

If you are unhappy with the amount of benefit you are given you can appeal.

If you want more information about our decision you must contact us straight away, because you only have one month from the date of the decision letter to ask us to look at your claim again, or to appeal against it.

You can also ask for a written statement of reasons for the decision.

If you want us to look at a decision again, you have two options:

• You can ask us to revise our decision. Please write or email us within one month of our letter telling us the reasons why you disagree. We will look at our decision again and tell you what the outcome is.
• You can appeal against the decision. Please write or email us within one month of our letter telling us the reasons why you disagree. We will look at our decision again and tell you what the outcome is. If we do not change our decision, we will automatically pass your appeal to the Appeals Service and a tribunal hearing will be arranged to consider your appeal.

You can email benefits@maidstone.gov.uk or write to Housing Benefit and Council Tax Benefit, Maidstone Borough Council, Maidstone House, Maidstone, Kent, ME15 6JQ.